Colleen McFarland is an award-winning author, change-management expert, and the creator of the Be-Social Method and the Warm Demander Leader framework. Over a 30-year career, she has led people-first transformations across Fortune 500 companies and financial institutions, including JPMorgan Chase and Beam Suntory. She is the author of Disconnected (2020) and the award-winning Get Gen Z Into the Game (2025). A Certified Professional Facilitator and Prosci Certified Change Practitioner, Colleen holds a B.S. in Industrial Engineering from Marquette University and an MBA from Loyola University Chicago.
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